Frequently Asked Questions

We manufacture over 80,000 surgical and dental instrument patterns, covering major clinical specialties:

• Reusable OR-Grade Surgical Instruments: Mayo & Metzenbaum scissors, dissecting forceps, Mayo-Hegar needle holders, hemostats, self-retaining retractors, and tissue clamps.
• Dental & Oral Surgery Instruments: Extraction forceps (English & American patterns), elevators, periodontal scalers, curettes, explorers, and orthodontic pliers.
• Specialty Surgical Instruments: Orthopaedic rongeurs, chisels, bone rasps, ENT speculums, ophthalmic tools, and plastic surgery instruments.
• Single-Use Disposable Instruments: Sterile individual instruments, emergency room dressing scissors, and procedure kits for outpatient clinics.

Yes. Our entire manufacturing operation adheres to strict international medical device standards:

• ISO 13485: Medical Devices Quality Management System certification governing design, material traceability, and batch quality control.
• ISO 9001: Quality Management System certification for standardized industrial production and customer satisfaction.
• CE Marking: Compliance with European Union Medical Device Regulation (MDR) requirements, allowing seamless import into EU markets.

Copies of our official audit certificates, material testing sheets, and declarations of conformity are provided to verified purchasing teams upon request.

Yes. OEM and Private Label contract manufacturing accounts for a significant portion of our global output. We serve established medical device brands, regional distributors, and hospital supply chains looking for contract manufacturing under their brand identity.

Our OEM capability scope includes:

• High-resolution fiber laser marking for logo, SKU code, and CE identification on instrument handles.
• Custom instrument forging based on technical drawings, CAD files, or physical reference samples.
• Custom retail, blister, pouch, or stainless steel cassette box packaging.
• Strict Non-Disclosure Agreements (NDAs) to protect proprietary client designs and market territories.

Yes. We assemble customized, procedure-specific surgical and dental sets tailored to specialized hospital department requirements or tender specifications. Examples include General Surgery Sets, Basic Dental Extraction Sets, Minor Surgery Kits, Rhinoplasty Instrument Sets, and ENT Procedure Trays. Sets can be delivered with custom sterilization trays or pouch packaging.

Yes. We strongly encourage prospective distributors and institutional buyers to request and approve physical samples before placing mass production orders. This allows your clinical or technical team to inspect joint action, jaw alignment, surface passivation, balance, and laser marking quality firsthand.

We manufacture reusable surgical instruments using high-grade martensitic AISI 410, 420, and 440 stainless steel for sharp cutting edges and corrosion-resistant gripping jaws. Austenitic AISI 304 steel is utilized for handles, hollowware, and retractors.

For high-spec surgical scissors and needle holders, we offer German-sourced stainless steel and Tungsten Carbide (TC) inserts, ensuring prolonged edge sharpness and non-slip needle retention during delicate operating procedures.

Every DR MIRZA instrument undergoes a rigorous multi-stage quality control workflow:

• Raw Material Audit: Mill test certificates for chemical composition and steel purity verification.
• Hardness Testing: Vacuum heat treatment checked against Rockwell Hardness (HRC) specifications.
• Corrosion Resistance: Passivation treatment followed by boil and copper sulfate corrosion testing.
• Function Testing: 100% manual check for jaw alignment, box-lock smooth movement, ratchet locking tension, and tissue cutting accuracy.

All reusable OR-grade surgical and dental instruments produced by DR MIRZA are backed by a lifetime warranty against manufacturing defects, structural failure, or material flaw when used under standard clinical and autoclave sterilization protocols. Any defective item is replaced free of charge.

Our Minimum Order Quantity (MOQ) depends on the specific instrument category and customization level. For standard catalog items, we maintain low MOQs (typically 10–25 pieces per item) to accommodate trial orders for new distributors. For custom OEM forging or specialized laser marking, MOQs are determined based on tooling requirements.

Placing an international order involves four simple steps:

• 1. Product Inquiry: Send your product SKU list, target quantities, and customization requirements.
• 2. Formal Quotation: Receive a comprehensive quotation including unit pricing, lead time, and freight cost within 24 hours.
• 3. Sample & PI Approval: Approve pre-production samples (if required) and confirm the Proforma Invoice.
• 4. Production & Delivery: Track order progress through manufacturing, quality testing, export packing, and dispatch.

We accept international commercial payment methods including Telegraphic Transfer (T/T Bank Wire), Irrevocable Letter of Credit (L/C at sight) for contract volume orders, and secure digital payment methods for sample orders. Standard export terms are FOB Sialkot/Lahore, CIF, or CIP to your designated port of entry.

Standard catalog orders are typically manufactured, inspected, and packed within 7 to 14 working days. Custom OEM orders requiring new dies or private label packaging take approximately 14 to 21 working days. Express air courier transit times average 3 to 6 business days globally.

We provide versatile worldwide transport logistics options:

• Express Air Courier: Door-to-door delivery via DHL, FedEx, and UPS for small to medium shipments.
• Commercial Air Cargo: Airport-to-airport freight for medium-to-large bulk hospital orders.
• Ocean Freight (LCL/FCL): Cost-effective sea shipping for high-volume container orders.

Complete export documentation — including Commercial Invoice, Packing List, Certificate of Origin (COO), and Airway Bill / Bill of Lading — is issued for smooth customs clearance in your country.

Every shipment is packed in heavy-duty export boxes with moisture-resistant protective wraps. In the rare event of transit damage or missing quantities, notify our customer support team within 7 business days of arrival with parcel photos and item codes. We will immediately arrange replacement stock or appropriate credit adjustment.